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Kind Words

From Our Customers
Michael Mooney

By far the best shoe buying experience of my life. I highly recommend this store. The staff was helpful and knowledgeable. Made the shoe buying experience quick and understandable. There should be a six star rating.

Dr. Andrew S Berns

The Toolen family and running start knows how to take care of you! I have been here numerous times for all my running and shoe needs. I couldn't be happier with the staff and treatment i get here. I will not go to any of the other running stores in the area.

Karen Shubert

I went in looking for shoes and the first two pairs the gentleman pulled for me fit perfect. They know what they are doing and I will return!

John Igel

The nicest and most knowledgeable staff. Always a great selection of clothes and shoes and running paraphernalia at the best prices in town.

Greg Gollaher

Extremely knowledgeable people and a good selection. I went in for better quality running shoes. When I walked in my knees ached from running on the treadmill. When I walked out of the store, in my new shoes, my knees didn't ache. Just the change in shoes alleviated the knee pain and got me back on the treadmill comfortably.

Ara Robbins

Excellent customer service. They listen to your problems and help you find the right shoes. I have fractures in both ankles and tendons pulled. I went in today as a repeat customer to buy the same shoes in a different color. I stand on concrete as a nurse 40-50 hours a week. Support this small business. You won't be disappointed!!!

Jamie Thompson

Excellent customer service. Took the time to answer all of my questions, found the best pair of running shoes that fit my needs. I will not shop another store for shoes, they have definitely earned my business, they are family owned, amazing selection. If you haven't been to their store yet, do you self a favor and stop on in, you wont regret it. Amazing selection and price.

Shaelyn Huels

Started having bad pains in my foot last week at work. I walked into Running Start. They greeted me immediately asked me some basic questions and brought me some shoes to try on. I immediately fell in love with the shoes i was trying on. I was in and out within 20 mins! They were so quick and so nice. I will definitely be buying all my shoes from here for now on!

Chelsea C

Somehow Mike managed to multitask and help three of us all at once, quite skillfully and efficiently. Analyzed our arch, feet and gait. Had us try multiple types and walk around to get a feel for the fit and comfort. Also recommended ways to tie the shoelaces to make it help your particular issues. Very helpful and glad I was recommended to come there.

Andrew Totsch

Extremely friendly and attentive service. I normally order shoes online, but they showed me why I should come in person. They do a great job on making their customers feel as if they are the only one in the store while even helping other customers. Great shop. I will be back.

Colin Campbell

The folks at Toolen's are incredibly knowledgeable and always have excellent customer service! I come here for every pair of running shoes.

Mark Butler

Fantastic team at Toolen's. I've never been disappointed with a visit there. They are friendly and knowledgeable and the owner is a real runner, not just a businessman, I see him out all the time.

Ella Monson

Love this place, and love Sean! So helpful and they have an amazing selection. I've gone to running stores in Chesterfield, Brentwood and Downtown St Louis...This place is better!

Sarah Kopatz-Hartman

The Toolen's really know how to give great customer service and individualized recommendations. All of the staff are also well informed and truly helpful.

Troy Templeman

The staff was awesome, zero pressure for up sales and very knowledgeable...They have earned my repeat business.

Tony McLead

Great for runners of all skill levels. Very community minded business.

Heidi Pope

Great customer service. Helped me find the perfect runners. Their exchange policy is simple and placing an order seamless. Got in my new pair and my feet have never been happier.

Tami Tague

The staff are amazing. I would not go anywhere else!

Get in Touch!

    Contact Us

    [email protected]
    3260 Green Mount Crossing Dr.Shiloh, IL 62269



    Monday – Friday: 10:00 am – 5:00 pm
    Saturday: 10:00 am – 7:00 pm
    Sunday: 11:00 am – 5:00 pm